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Smart Meter & Metering Coordination

$199.00

We coordinate the meter exchange or reconfiguration with your retailer and its metering coordinator after solar, battery or three-phase work, and follow it up until it is done.

$199 (Per property), including GST.

SKU: BES-ELE-03
Brand: Blue Energy Solar
Pack size: Per property
Form: Service
Categories: All Properties
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After new solar, a battery or a three-phase upgrade, your property usually needs a compatible smart meter, or an existing smart meter reconfigured, so that energy exported to the grid is measured and credited correctly. Meters are arranged by your electricity retailer through a metering coordinator, not by the installer. This step is easy to lose track of, and until it is complete your export may not be recorded or credited, and in some cases your system cannot be set to export at all.

Our metering coordination fee is $199 per property. Unlike our indicative installation prices, this is a fixed fee, confirmed in your quote. It covers the paperwork, communication and follow-up; the meter itself is provided by the metering coordinator your retailer appoints.

What's included

  • Confirmation of your retailer, National Metering Identifier (NMI) and current meter type
  • Completion and lodgement of the electrical compliance paperwork the retailer needs
  • The meter exchange or reconfiguration request, raised through your retailer
  • Follow-up with your retailer until the work is scheduled and completed
  • Coordination of site access details, such as locked meter boxes, gates or pets
  • Confirmation that the meter work is complete and your system is set to export

Why Blue Energy Solar

Metering involves several parties: the network, your retailer, the metering coordinator and the installer, and delays often happen in the gaps between them. We know what each party needs, lodge it correctly the first time, and keep following up until the job is done, so you are not left making calls or wondering why your export is not showing on your bill. The compliance paperwork is completed by our licensed electricians for the work they carried out, which is what the retailer needs before it can raise the metering request.

Recommended for

Customers completing solar, battery or three-phase work who want the metering paperwork and follow-up handled for them.

Who does what: your retailer appoints a metering coordinator, who owns and installs the revenue meter. We cannot install or alter that meter ourselves, but we prepare everything so the request moves quickly.

Timing: exchange timing is set by the retailer and its metering provider, and it varies. Your tariff may also change when the meter changes, so check your plan.

Retailer charges: some retailers charge for a meter exchange or reconfiguration. Those charges are separate from our fee and appear on your electricity bill.

Feed-in: NSW feed-in tariffs are commonly a few cents per kWh, far below the price of grid electricity, so using your solar at home matters more than export credits.

Directions

1. Add metering coordination to your solar, battery or three-phase quote.
2. We confirm your retailer, NMI and meter details before installation.
3. After the work is completed, our licensed electricians lodge the compliance paperwork.
4. We raise the meter request through your retailer and follow it up.
5. The metering coordinator completes the exchange or reconfiguration, and we confirm your system is exporting.

Warnings

The fee covers coordination, paperwork and follow-up for one property and one metering request.
Meter exchange timing is controlled by your retailer and its metering coordinator.
Any retailer or metering charges are separate and billed by your retailer.
Safe access to the meter must be available on the scheduled day.
This service applies to solar, battery or three-phase work completed by Blue Energy Solar at the property.

Frequently Asked Questions

Usually you need a meter that can measure energy flowing in both directions. If you already have a suitable smart meter, it may only need reconfiguring, sometimes remotely. If you have an older accumulation meter, it will need replacing. We confirm your meter type before installation so the right request is made the first time.

It depends on the network and retailer rules that apply to your connection. In some cases the system can run for your own use with export limited, while in others it should stay off until the meter work is complete. We explain what applies to your installation and set the system up accordingly.

The fee covers our time preparing and lodging the compliance paperwork, communicating with your retailer, resolving rejected or incomplete requests, and following up until the work is scheduled and completed. Without coordination, requests can stall between parties, and customers can end up chasing several organisations themselves.

A failed visit caused by locked gates, dogs or a blocked meter box can delay the exchange and may lead to a retailer charge. We include access details in the request and let you know what access is needed. If a visit fails, we contact the retailer to arrange a new visit as soon as possible.
Delivery Options

Service area & scheduling

Where we work

  • Sydney and a radius of roughly 200 km: Newcastle, the Central Coast, Wollongong, the Southern Highlands, the Blue Mountains, Bathurst, Orange, Lithgow, Goulburn and the Canberra region.

Timing

  • Paperwork is lodged soon after your installation is completed; the exchange itself is scheduled by your retailer and its metering coordinator.

How your request works

  • Send your request and our team contacts you to schedule the service at a time that suits you.
  • All electrical work is carried out by licensed electricians; solar and battery design and installation by SAA-accredited installers.
  • Blue Energy Solar is a New Energy Tech Approved Seller and holds $20 million public liability cover.

Prices include GST.

Review
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JoseFernandez
Great product the results are fascinant
02/08/2024 02:59 PM

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