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Solar Repairs

$299.00

Repairs by our licensed electricians for faulty isolators, MC4 connectors, damaged cabling and mounting rails, plus make-safe work after storm damage.

From $299 (Per repair visit), including GST. Indicative starting price: the final fixed price is confirmed in writing after a site assessment.

SKU: BES-SVC-09
Brand: Blue Energy Solar
Pack size: Per repair visit
Form: On-site service
Categories: All Properties
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Solar systems are built to last, but components on a roof face heat, UV, storms, possums and birds. Isolators can fail, connectors can overheat, cabling can be chewed or rubbed through and mounting rails can loosen. Left alone, these problems reduce output and can become safety risks. Our Solar Repairs service fixes the fault properly, with parts that suit your system.

Repairs are carried out by our licensed electricians, with roof work completed using appropriate safety equipment. After storm damage, we can make the system safe first, then quote permanent repairs and prepare a report for your insurer. Repair visits start from $299. This is an indicative starting price; the final fixed price is confirmed in writing after diagnosis or an assessment of the damage.

What's included

  • Replacement of faulty or water-damaged DC and AC isolators
  • Replacement of damaged or mismatched MC4-type connectors with compatible parts
  • Repair or replacement of damaged cabling and conduit
  • Re-securing or replacing loose mounting rails, clamps and fixings
  • Storm damage make-safe, isolating damaged sections of the array
  • Testing after repair and confirmation that the system is producing
  • Photos and a short repair report, including for insurance where needed

Why Blue Energy Solar

We repair to installation standards, not with temporary fixes. That includes using compatible connectors, protecting cables properly and checking the rest of the string before we leave. We work on systems from most manufacturers, whoever installed them. Blue Energy Solar is a New Energy Tech Approved Seller with $20 million public liability cover, and our installers are SAA-accredited.

Recommended for

Solar owners with a diagnosed fault, storm or animal damage, or items flagged in an inspection report that need fixing.

Mismatched connectors are a common cause of faults. Connectors from different manufacturers may look alike but are not always compatible, and poor matches can overheat. We replace mismatched pairs with compatible parts.

Storm, hail and animal damage is often covered by home or business insurance, so check your policy; we provide photos and a report to support your claim. Replacing an isolator or cable doesn't normally need network approval, but changes to system size do. The price depends on the parts required, roof height and access, and the number of faults.

Directions

1. Request a repair and share your diagnosis, inspection report or photos of the damage.
2. We confirm the scope and provide a fixed written quote, or arrange a diagnosis first.
3. For storm damage, we make the system safe as a priority.
4. Our licensed electricians complete the repair with compatible parts.
5. We test the system, confirm it is producing and send a repair report.

Warnings

The listed price is an indicative starting price per repair visit; the final fixed price is confirmed in writing after diagnosis or damage assessment.
Parts, extra labour and access equipment for steep or multi-storey roofs are itemised in your written quote.
Faults that have not been diagnosed may require a Solar Fault Diagnosis visit first.
Insurance claims are decided by your insurer; we provide reports and quotes to support them.
Items under manufacturer warranty are handled through the manufacturer's claim process.

Frequently Asked Questions

Yes, treat it as a safety issue. Water entry or heat damage in an isolator can lead to arcing and fire. Keep clear, don't try to operate or open it, and request a repair as soon as possible. Our licensed electricians can isolate the affected part of the system and replace the isolator with a suitable, correctly installed part.

Yes. We repair systems from most manufacturers and installers. If the original installer is still operating and the fault falls within their workmanship warranty, it may be worth contacting them first. Where parts are no longer made, we use compatible alternatives and explain any effect on performance, warranties or approvals before starting.

We can make the system safe, photograph and document the damage, and prepare a written quote and report for your insurer. The insurer decides what the policy covers. Some insurers appoint their own assessors or repairers, so check with them early; we are happy to provide information to their assessor if asked.

Chewed cabling is a genuine hazard, because exposed conductors can cause earth faults or arcing. We replace damaged sections, protect cable runs with suitable conduit and check the remainder of the string. Where birds or animals are getting under the panels, we can also quote bird-proofing mesh to keep them out in future.
Delivery Options

Service area & scheduling

Where we work

  • Sydney and a radius of roughly 200 km: Newcastle, the Central Coast, Wollongong, the Southern Highlands, the Blue Mountains, Bathurst, Orange, Lithgow, Goulburn and the Canberra region.

Timing

  • Most repairs are scheduled within 1-2 weeks of your approval; urgent make-safe work is prioritised.

How your request works

  • Send your request and our team contacts you to arrange the site assessment. You receive a written fixed-price quote before any work starts.
  • All electrical work is carried out by licensed electricians; solar and battery design and installation by SAA-accredited installers.
  • Blue Energy Solar is a New Energy Tech Approved Seller and holds $20 million public liability cover.

Prices include GST.

Review
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JoseFernandez
Great product the results are fascinant
02/08/2024 02:59 PM

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